05/01/2012 13:02:25
haarvik
Posts: 28
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So when I went to load Muvizu this morning, it prompted me for an update, which I did. Now it won't start. All I get is a dialog window stating Muvizu has stopped working. Windows is checking for a solution to the problem.
What gives? No errors in event viewer so I have no idea what to look for. My DirectX is current.
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05/01/2012 14:06:33
  
Luscan
Posts: 179
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Hi Haarvik,
Sorry to hear that you're having trouble with Muvizu. Could you tell us what graphics card you're currently using, what version you were using before the update?
There's a chance that you could be moving from a version that didn't require the new shader model to the version which does that could be causing your graphics card to have some issues. If you think you've got a solid enough graphics card for it then there's a slim chance that something went wrong in the update process. In this case I'd suggest a fresh install of Muvizu which can be downloaded from the download section of our website (http://muvizu.com/Download/)
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05/01/2012 14:24:11
haarvik
Posts: 28
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I have an Nvidia 9500M GS. I uninstalled, and am in the process of a fresh install. I'll post the results.
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05/01/2012 14:26:55
haarvik
Posts: 28
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Well, that seemed to fix it. not sure what went wrong with the update, but all seems ok now. Thanks!
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05/01/2012 14:40:28
Luscan
Posts: 179
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Great. The updater can be a little finickity (technical term, that) sometimes. Glad things worked out 
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